@-webkit-keyframes loadingshimmer{0%{background-position:-700px 0}to{background-position:700px 0}}@keyframes loadingshimmer{0%{background-position:-700px 0}to{background-position:700px 0}}.cp-thread-header--loading .cp-ticket-loadable-text{position:relative}.cp-thread-header--loading .cp-ticket-loadable-text:after{-webkit-animation:loadingshimmer 1s linear 0s infinite forwards;animation:loadingshimmer 1s linear 0s infinite forwards;background:linear-gradient(90deg,#eaf0f6,#dfe3eb 20%,#eaf0f6 40%);background-color:#eaf0f6;background-size:1200px;content:" ";height:.75em;left:0;max-width:200px;position:absolute;top:50%;transform:translateY(-50%);width:100%}.cp-ticket-thread__header{margin-bottom:2rem}.cp-ticket-thread__header h1{font-size:40px;font-weight:700;margin-bottom:.375rem}.cp-ticket-thread__id{display:inline-block;min-width:75px}.cp-ticket-thread__status-wrapper{margin-left:24px}.cp-ticket-thread__status{background-color:#9b9b9b;border-radius:2.5px;color:#fff;display:inline-block;font-size:.75rem;font-weight:700;min-width:65px;padding:5px 10px;text-align:center}.cp-ticket-thread__status.open{background-color:#00bda5}.cp-ticket-thread__status.closed{background-color:#9b9b9b}.cp-ticket-icon{font-size:20px;vertical-align:text-top}.cp-thread-loading-spinner{align-items:center;-webkit-box-align:center;-webkit-box-pack:center;color:#f15f79;display:flex;height:32px;justify-content:center;position:relative;width:32px}.cp-thread-loading-spinner__inner{display:block;height:100%;opacity:1;position:absolute;transition:opacity .2s ease-in-out 0s,transform .2s cubic-bezier(.89,.03,.68,.22) 0s;width:100%}.cp-thread-loading-spinner__inner:after{-webkit-animation:spin .75s linear 0s infinite normal none running;animation:spin .75s linear 0s infinite normal none running;background:transparent;border-color:currentcolor currentcolor transparent transparent;-o-border-image:initial;border-image:initial;border-radius:100%;border-style:solid;border-width:2px;box-sizing:border-box;content:"";display:inline-block;height:100%;position:relative;width:100%}@-webkit-keyframes spin{to{transform:rotate(1turn)}}@keyframes spin{to{transform:rotate(1turn)}}.cp-error-message{display:flex;flex-direction:column;justify-content:center;text-align:center;width:100%}.cp-ticket-thread__messages{align-items:center;display:flex;justify-content:center;min-height:300px}.cp-ticket-thread__show-more{display:flex;flex-direction:row;justify-content:center;margin-bottom:1rem;text-align:center}.cp-ticket-thread__show-more.hidden{display:none;margin-bottom:0}.cp-ticket-thread__response button[type=submit]{display:flex;justify-content:center;min-width:175px}.cp-list-items{width:100%}.cp-list-item{border-bottom:1px solid #ccc;display:block;margin-bottom:12px;padding-bottom:12px}.cp-list-item:last-child{border-bottom:none}.cp-list-item-metadata{align-items:center;display:flex;flex-direction:row;justify-content:space-between;padding-bottom:12px}.cp-list-item-sender-wrapper{display:inline-flex;flex-direction:row}.cp-list-item-sender-name{font-size:21.3333px;font-weight:700;margin-bottom:0}.cp-list-item-avatar{-webkit-animation:loadingshimmer 1s linear 0s infinite forwards;animation:loadingshimmer 1s linear 0s infinite forwards;background:linear-gradient(90deg,#eaf0f6,#dfe3eb 20%,#eaf0f6 40%);background-color:#eaf0f6;background-size:1200px;border-radius:50%;color:#fff;height:32px;line-height:32px;margin-right:8px;overflow:hidden;text-align:center;width:32px}.cp-list-item-avatar>img{height:100%}.cp-list-item-metadata p{margin:0}.cp-list-item-message-content img{max-height:200px}.cp-list-item-message-content{font-size:18.6667px}.cp-list-item-message-content__text{white-space:pre-wrap}.cp-file-attach-wrapper{margin-bottom:24px;margin-top:12px}.cp-file-attach-input-label{align-items:center;display:flex;flex-direction:row;margin:1px}.cp-file-attach-input p{font-size:21.3333px;margin-bottom:0}.cp-file-attach-input small{font-size:16px;margin-bottom:0}.cp-attach-button{margin-right:12px}.cp-list-item-message-expandable-content{overflow-y:hidden;position:relative;transition:height .15s ease-out}.cp-expand-uninitialized{max-height:300px}.cp-expand-closed:after{background-image:linear-gradient(hsla(0,0%,100%,0),#fff);background-size:100% 32px;bottom:0;content:"";height:32px;left:0;opacity:1;pointer-events:none;position:absolute;right:0}.cp-expand-open{height:auto}.cp-expand-closed{height:300px}.cp-list-item-message-expand-button{display:inline-block;margin-top:.875rem}.cp-ticket-thread__response.disabled #response{background-color:#ececec;cursor:not-allowed;pointer-events:none}.cp-ticket-thread__response.disabled .cp-file-attach-input-label,.cp-ticket-thread__response.disabled .cp-file-attach-wrapper{cursor:not-allowed;pointer-events:none}.cp-file-preview{background-color:#f5f8fa;border:1px solid #eaf0f6;border-radius:3px;color:#33475b;display:inline-flex;flex-direction:row;max-width:300px;padding:12px 32px 12px 12px;position:relative}.cp-file-preview p{margin-bottom:0}.cp-preview-wrapper{align-items:center;display:flex;flex-basis:auto;flex-shrink:0;font-size:24px;justify-content:center;margin-right:12px;max-height:52px;overflow-x:hidden;overflow-y:hidden;position:relative;width:52px}.cp-file-preview-preview{max-width:52px}.cp-file-preview .cp-preview-remove-button{font-size:8px;height:12px;min-width:12px;position:absolute;right:8px;top:8px}.cp-file-metadata{flex-basis:0;flex-grow:1;flex-shrink:0;overflow:hidden}.cp-file-metadata>*{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media (-ms-high-contrast:none){.cp-file-metadata{flex-basis:auto;max-width:calc(100% - 52px);padding-right:12px}}.cp-icon{fill:#7c98b6}.cp-drop-zone--hover{border:1px solid #00c6ab!important;margin:0}.cp-drop-zone--active{border:1px solid #ccc;margin:0}.cp-alert{align-items:center;background-color:#fdedee;border:1px solid #f8a9ad;display:flex;margin:12px 0;padding:12px;width:100%}.cp-alert>.cp-icon{margin-right:8px}